Privacy Policy
CleanGutters Lighting Co. ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit cleangutters-nj.com or contact us for a gutter guard estimate, how we use it, and what choices you have.
1. Information We Collect
Information you give us directly. When you submit a lead form, request an estimate, or call us, you may provide your name, phone number, email address, service address, and details about your gutter project.
Information collected automatically. When you visit our site, we and our analytics partners (Google Analytics 4, Google Ads) may collect: IP address, browser type, device type, referring page, pages viewed, time on page, and click behavior. This data is used to improve our site and measure advertising performance.
2. How We Use Your Information
- To respond to your estimate request and contact you about your project.
- To schedule and perform in-home assessments and installations.
- To send service-related communications (appointment reminders, follow-ups, warranty information).
- To measure the performance of our advertising campaigns.
- To comply with legal obligations.
3. Phone Calls & SMS
4. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We share information only with:
- Service providers who help us operate (e.g., Google for ads/analytics, our CRM and form-processing tools), bound by confidentiality.
- Legal authorities when required by law or to protect our rights.
- A new owner if the business is sold or merged (you would be notified).
5. Cookies & Tracking
We use cookies and similar technologies through Google Analytics 4 and Google Ads to measure site traffic and ad performance. You can disable cookies in your browser settings, though some site features may not work properly. Manage ad personalization at adssettings.google.com.
6. Data Retention
We retain lead and customer information for as long as needed to provide service, support warranty claims, and meet legal/tax obligations — typically 7 years for completed work. You can request earlier deletion of marketing data at any time.
7. Your Rights
If you are a New Jersey, Pennsylvania, or Delaware resident, you have the right to:
- Request a copy of the personal information we hold about you.
- Request correction or deletion of your personal information.
- Opt out of marketing communications at any time.
To exercise any of these rights, contact us at cleangutters2008@gmail.com or (856) 874-6640.
8. Children
Our services are not directed to children under 13, and we do not knowingly collect information from children.
9. Security
We use industry-standard measures (HTTPS, access controls, vetted third-party processors) to protect your information. No method of transmission over the internet is 100% secure, but we work to safeguard your data.
10. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top will reflect any changes. Material changes will be communicated through the site or via email if you are an active customer.
11. Contact
CleanGutters Lighting Co.
132 Cherry Parke, Cherry Hill, NJ 08002
Phone: (856) 874-6640
Email: cleangutters2008@gmail.com